Companies are looking to customer experience as the primary way in which they’ll differentiate their brand and their products in the years to come.
Our customer care specialists can help with a wide range of solutions for any size of business.
We are CRM experts and can provide end to end integration via AI Chatbots and various digital customer service tools.
Main Menu also delivers market leading Zendesk set-up and optimisation, including queue management, development of knowledgebase, auto resolving tickets and developing reporting to reflect KPIs.
If you’d like help to reassess how your care, comms and community are impacting your overall customer experience, please get in touch